Gears of War: Reloaded, a remaster of the 2006 original game, launched this week–but it didn’t go over entirely smoothly. The PC version currently has a “mixed” review rating on Steam, with people reporting crashing issues pointing out how the game is missing things like an FOV slider. Some issues have been reported on console as well, including matchmaking problems.

People are also calling the game out for its lack of split-screen co-op on PC, a feature they say was advertised as a selling point (this is no longer listed on the Steam page, however).

In a social media post, Microsoft said its teams are “investigating crashes on Steam when launching.” The company said it’s also looking into issues relate to missing preorder character skins and matchmaking problems.

Microsoft shared a possible workaround for the Steam crashing issues. Players can navigate to C:\Users\[YourUsername]\AppData\Local\Coalition and then delete the WarGame folder.

Gears of War: Reloaded launched on August 26 for PS5, Xbox Series X|S, and PC. A remaster of the original, it represents the franchise’s debut on PlayStation after the series was exclusive to Xbox on console for 19 years. August 26 was also the day a PlayStation-published game, Helldivers 2, came to Xbox.

The next Gears of War game, Gears of War: E-Day, launches in 2026. For more on Reloaded, be sure to check out GameSpot’s breakdown of where to find all the COG tags.